Refund Policy | David Singer Enterprises

You may return the product for a full refund back to the credit card used for the purchase within 30 days of your order. After 30 days, no refunds are given, but you may return the product for an exchange within 60 days. Any unused amount after an exchange has occurred will be credited to your DSE internal account for later use and not refunded. Within 60 days, you may also choose to not exchange your product for another and instead return the product and your entire purchase will be credited to your DSE internal account for later use. After 60 days no refunds or exchanges are guaranteed.

For a refund or a credit to your DSE account to occur, the product(s) purchased must first be returned. Please contact customerservice@newsolutionsproducts.com prior to returning any product(s) to receive instructions on mailing it back to DSE. All shipping costs to return products for a refund or an exchange are at your expense.

A defective product will be replaced upon request and shipped to you at DSE's expense.

>> Return to Store